If you have an Integris Pro grain monitoring system, HTS Ag offers a service plan that can help you keep your system running in top shape so you can keep your grain in optimal condition. We have two service plan options available.
The first option is a Remote Service Plan. This includes:
Grain Monitoring- With our service plan, alerts are sent to our team who will take care of any issues remotely, before you knew there was a problem. Note: We are no longer responding to high temp or rate of change alarms. These indicate grain condition problems which are outside the scope of our service.
Annual Deep Diagnostic Check- We will do a deep diagnostic check of your system remotely including weather station check for calibration.
Integris Customer Care- Software maintenance, technical support, and on-going grain management and software training.
Unlimited Phone Support- No charge for unlimited phone support.
Discounted Labor Rate- If we would need to do any work for you that wouldn’t be warranty work, as a service plan customer you get a $25.00 per hour discount on our labor rate.
The second option is the On-Site Service Plan. This plan includes all of the Remote Service Plan features plus:
On-Site Preventative System Maintenance- This would include: RTU and enclosure check, radio communication, cable read inspection, conduit and cable inspection, and system wellness check. These checks would be performed in August of the active year of your service plan.
Please contact our office at 800-741-3305 or email firstname.lastname@example.org for more information.
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653 Oak Road • Harlan, IA 51537
1920 Philadelphia #105 • Ames, IA 50010