Technology Advisor
Neola,
United States
Are you passionate about helping farmers enhance their farm management? We have an exciting opportunity for you! Join the HTS Ag family as our new Technology Advisor.
Job Purpose/Summary:
As an HTS Ag Technology Advisor, you'll be reaching out to both new and existing customers, building relationships, and working together to meet producer's goals. You'll also play a key part in ensuring our customers receive top-notch service, addressing their questions and concerns, and providing support and installation for our products. Your efforts will not only boost customer satisfaction but also help create lasting partnerships.
Come be a part of our mission to support farmers!
Specific Job Duties/Responsibilities:
- Focus on sales activities of all HTS Ag solutions and services
- Provide support on ag products, including customer service, installations, phone support and training
- Focus on companywide marketing activities of all products and services HTS Ag markets to entire geographic region
- Work with Territory Mgr. and other sales staff to achieve sales goals
- Complete all required reports and forms in a timely manner and as required by management
- Maintain an accurate and up to date customer list with detailed account information in Odoo
- Ensure all company transactions are conducted in an ethical and prudent manner
- Attend trade shows, conventions and seminars. Read trade publications to enhance professional knowledge
- Present quotes with delivery time approved by the HTS Ag policy
- Ensure timely and accurate returns of misquoted, mis ordered or incorrectly shipped product
- Assist in collection of accounts receivables
- Attend all required staff meetings
- Other duties as assigned by management
What are we looking for?
Responsibilities
Promote and Sell HTS Ag solutions and services.
Provide hands-on customer support.
Must Have
High School diploma. (or equivalent)
Strong customer service skills.
Proficiency of MS Office and Outlook applications.
Nice to have
Knowledge of Ag Leader products.
Knowledge of OPI Grain Management
Front of the line
Proven background in Ag Sales.
Ability to manage multiple priorities, adapt to change and deliver results on time.
Required Qualifications/Skills:
- High School diploma or equivalent; or 1+ years related experience and/or training; or equivalent combination of education and experience; Bachelor’s degree preferred
- Prior agricultural experience required; Precision Agriculture preferred
- Solid customer service abilities including telephone, email and computer/CRM skills; demonstrated proficiency with business collaboration tools such as MS Office Suite
- Experience with computer related functions in the areas of word processing, spreadsheets, database, internet and accounting
- Enthusiastic and dedicated to the challenge of helping people
- Function collaboratively as part of a fast-paced, client orientated team
- Must be able to work with a variety of personalities
- Superior communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization
- Ability to prioritize responsibilities and to operate with changing priorities; delivers on multiple projects and events simultaneously
- Identify and resolve problems in a timely manner; gather and analyze information skillfully; work well in group problem solving situations
- Ability to make professional and effective presentations to individuals and groups
- Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality
- Excellent follow through to see projects and tasks through completion
- Self-starter with the ability to perform independently with little or no supervision
- Maintain a well-groomed, professional appearance
- Ability to pass a background check
- Must possess a valid US Driver’s license & good driving record
- Ability to make decisions in matters of significance
- Keep company vehicle and equipment clean, well maintained & organized
Technology Advisor
Meeting customers where they work, to help them get more done!
Functional Job Description:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment Conditions:
- Inside (office)
- Inside (other)
- Outside (hazardous)
- Outside (non-hazardous)
Equipment Used:
- Office equipment, computer, telephone
- Tools and specialized equipment needed to install & service the equipment we sell
Physical Requirements:
- Normal Office
- Heavy work (30-50 lbs.)
- Light work (lift 10 lbs.)
- Very heavy work (lift over 50 lbs.)
- Medium work (lift 11-30 lbs.)
- Other physical requirements
- Ability to use ladders, climb
- The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment
- While performing the duties of this job, the employee is regularly required to talk and hear
- Ability to drive company owned or personal vehicle
Travel Requirements:
Travel will be a routine part of the job.
Mental Requirements: (as presently performed to accomplish essential functions)
- Reading, Writing, Calculating
- Social Interaction Skills
- Reasoning/Analysis
- Works with Minimal Supervision
- Ability to define problems, collect data, establish facts and draw valid conclusions
Language Requirements:
- Ability to effectively speak, read and write English